Who is Milind Prabhakar?

Lead Software Engineer

Riverwoods, IL

• Driving secured-card customer migration from Discover to Capital One post-acquisition, round 1 cutover covered 10M customers
• Building AI agents into the universal CI/CD pipeline for automated PR review and vulnerability remediation on Java/Spring Boot apps
• Designing AI-assisted SDLC for regulated banking with governance controls and human-approval gates
• Managing customer graduation workflows and transition logic across business models
• Setting up multi-region database failover with Helm configs and hardware provisioning
• Maintaining 90% code coverage with Pact contract testing and Playwright acceptance tests
• Designing blue-green and canary deployment strategies for zero-downtime releases

Application Engineer

Chicago, IL

• Architected the Kafka ACH refund pipeline with Spring Boot, idempotent consumers, DLQ replay, and partition-based scale. 100K daily transactions at 100% success rate. $65M annual savings.
• Reduced latency 15% through F5 GTM routing and OpenShift ingress optimizations
• Discovered Calico network policy misconfiguration affecting multiple teams. First to identify and report.
• Mentored team of 4 engineers, improving Agile velocity and cutting cycle time 30%
• Conducted PR reviews for 5 to 10 developers, enforcing coding standards

Senior Associate Application Engineer

Chicago, IL

• Served as cross-team technical anchor on the registration and activation modernization program, contributing to $500M in incremental sales
• Led the onboarding wizard sub-program. Modernized legacy WebSphere to Spring Boot microservices and React Micro Frontends with Webpack Module Federation
• Built the secured-card graduation dashboard, cutting call center volume 60% and graduation time 48%
• Drove customer conversion through UX modernization and A/B testing. 73% registration lift, 64% activation lift, 50% rewards uptake, 77% paperless.
• Ran 50/50 A/B testing between legacy and modern stack over 2 to 3 months before full cutover
• Achieved 99.994% uptime with Catchpoint synthetic monitoring and blue-green deployments

Full Stack Developer Intern

Lisle, IL

• Integrated in-house technology order gateway for Walmart's B2B software
• Built frontend with React/TypeScript, replicating Figma designs
• Implemented chatbot interface for service activation and installation assistance

Graduate Teaching Assistant

Chicago, IL

• CS 425, Database Organization (Jan to May 2023)
• CS 442, Mobile Application Development (Aug to Dec 2022)

Software Engineer Intern

Chicago, IL

• Developed cloud-based microservices for food delivery platform using Spring Boot and Docker
• Implemented MFA for enhanced system security
• Built async messaging with RabbitMQ and Kafka, improving scalability and fault tolerance 60%

Associate to Staff Consultant

Bengaluru, India

• Built core banking processing engines handling 1,000 TPS for 120M customers
• Owned core banking modules (Term Deposits, CASA, GEFU, batch processing) in FLEXCUBE at Tier-1 Indian banks
• Led the Canara-Syndicate merger data migration covering 95M records with zero data loss
• Redesigned EOD batch processing from 10 hours to a 4 to 5 hour SLA
• Optimized concurrency and SQL queries cutting batch runtime 30%
• Built reusable bulk file ingestion framework processing 20K to 30K customers daily

Software Developer

Bengaluru, India

• Designed responsive e-commerce applications with React.js, Redux, and Axios
• Built REST APIs with Spring Boot, enabling 50% faster order processing
• Implemented caching and load balancing with Nginx and AWS ELB, cutting API response times 45%